Shipping Policy
Shipping Policy
The Colbert Collection™️ works with third-party fulfillment partners, including print-on-demand providers such as Printify, to produce and ship eligible products.
Processing and production
Orders are processed after payment is confirmed. Print-on-demand items require production before shipment. Production times vary by product, provider, order volume, and availability.
Shipping rates and delivery estimates
Available shipping methods, charges, and estimated delivery timing are shown at checkout when available. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs, or other circumstances outside our control.
Tracking
When tracking is provided by the carrier or fulfillment partner, customers will receive tracking information after the shipment is created.
Multiple shipments
Items in the same order may be produced by different facilities or providers and may arrive in separate packages.
Address accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. Contact us as soon as possible if an address needs to be corrected. Changes may not be possible after production or shipment begins.
International orders
Where international shipping is offered, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.
Lost, delayed, or damaged shipments
If an order appears lost, arrives damaged, or contains a production error, contact us with the order number and supporting information or photos where applicable so we can review the issue with the fulfillment provider.
Questions about shipping may be sent to Tobiasao1@outlook.com.